User Guide

Contents

Signing a Work Item

To sign a Work Item open the Signature Dialog from any one of the following locations:

App Actions > Signatures

Signatures Panel > Sign

Signature Dialog

Execute a signature using the Signature Dialog. Enter the Security pin and confirm/update the Meaning and press Execute Signature. Once authenticated, the signature will be added to the issue.

Signature Certificate

A completed Signature Certificate can be generated for any issue. See Signature Verification Report for more information

Signature Pin

Each Signature requires a Signature Pin be enter by the user (after first authenticating to Atlassian Jira). The first time a user opens the signature dialog the user will have to request a new pin before they can complete the signature.

After requesting, the eSign system will generate a random pin for that user and send it to them via an Atlassian Jira issue notification e-mail.

Signature Locking

Each signature is cryptographically locked to the Issue Summary, Description, and Attachments. The Signature Certificate feature is available to confirm that the issue has not been modified since a signature was captured. Modifying the summary, description or adding/removing attachments will “break” the signature lock and show as an unverified signature on the Certificate.

Re-Executing Signatures

A user may optionally re-execute an issue signature. They may need to do this to re-approve an issue after a change, or if they wish to amend the signature meaning.

When a signature is re-executed the previous signature is “voided” and only displayed on the Signature Content panel/tab.